Dunkin' - Steubenville

We waited about 10 minutes not 1of the 6 employees addressed us or anything. There were 2 people sitting in there and 3 people in the drive-thru. I'm extremely frustrated with the lack of responsibility of these workers. We left and went to the Wintersville Duncan Donuts without any issues.

Managers are extremely rude. Also give false information. I will NEVER shop at Dunkin again!

So this is our first Duncan breakfast and got to say extremely happy yum yum

This has to be the slowest dunkin in the valley. I've waited 40 minutes in the drive thru for a mobile order multiple times. And once you're in line, your stuck because their drive thru leaves you no room to exit. This place needs new management. You won't run into this issues in wintersville and the calcutta dunkin is even better. They mess up our coffee order almost everytime, and when we ask them to fix it, we receive attitude and we're told we're wrong. Well I can clearly tell a difference between a plain iced coffee and a coffee that had mocha added. But seriously the wait times are ridiculous!!!! I don't think I've ever spent less than 10 minutes in line and that's on an extremely slow day.

Dunkins is killing it in the coffee industry great people ? excellent service, drinks, and food