Cafe Konditorei Eis Candis

....we recently visited this newly build cafe and confectionery shope during our Austrian trip.We have 3 kids who wanted to eat an icecream after lunch, so we went in and bought them a scoop of ice cream for each.Then the kids wanted to sit down as the icecream was melted already.The shop had about 20 empty tables ( each with 4 chairs) in the shadow ( under a big open sunshade), so they tried to sit done but we been stoped by one of the young male waiter that these tables are specially reserved for their costumers...First I thought he is jokeing so I asked him aren't we your costumers ? We just bought icecream from you....Then he tried to sell us that they have a rule that these tables and chairs only used by those costumers who ordered items from the waiter...and he wanted to send us outside the banches where was no shadow what so ever....Anyhow, I felt it was so rude/unfriendly ( he saw the kids...) and never experienced such an awful service in Austria.I wont recomend these place to nobody....even the icecream was good....They should learn the No. 1 rule in the hospitality business which is : COSTUMER FIRST !!!!!!!!!!!!!!!!

I love this retro '70s café on the inside as well as the outside seats. It seems like time has never passed. It is the best place in Ossiach city, with a view of the lake and the Esterhazy cut cake is just paradise. Maybe nothing is gourmet-wise, but everything is just perfect.....

....we recently visited this newly built café and confectionery shop during our Austrian trip. We have 3 children who wanted to eat an ice cream after lunch, so we went in and bought them an ice cream for everyone. Then the children wanted to sit when the ice cream was already melted. The business had done about 20 empty tables with 4 chairs each in the shade under a large open parasol, so that they tried to sit but we were made by one of the young male waiters that these tables specifically reserved for their costumes... At first I thought he was joking, so I asked him, aren't we your costumes? We just bought ice cream from you... Then he tried to sell us that they have a rule that these tables and chairs were only ordered by the waiter's items...and he wanted us outside the spells, where was no shadow, what ever.... Somehow I felt it so rude/unfriendly that he saw the children... and never experienced such a terrible service in Austria. I won't get this place again.... even the ice cream was good.... You should learn the No. 1 rule in the hospitality industry, which is: COSTUMER FIRST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!