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Przekaż informację zwrotnąI always love Sonic, but they need to improve their customer service. There are usually too many people and I often see others getting their orders before me, even though I place my order first. I have had to wait 20 minutes or more without receiving my food or drink. Hopefully they can improve their service, otherwise I may not give them more than one star.
All machines were broken every time we moved to another, it was also broken so we left
I have ordered unsweetened tea twice now at this restaurant, and both times one of the teas ended up being sweetened. It's frustrating, especially since I didn't realize until I had already driven 50 miles back home.
So. After my son's ball game in this town, we stopped at the sonic. 930 at night. They answered super fast. They got our order correct. Not problem there. They were super friendly and funny. I had to use the restroom which I asked to do. They took me around back and showed me where to go. Super thankful for it. But as I entered the restroom I couldn't even lock the door. Second, as soon as I sat down I look to the right at the door and there were 2 cockroaches crawling around. I literally got up and left. We didnt eat our food and called to tell them how disgusted we were but they couldnt of cared less. I will not ever eat here again. Wouldn't have known any different until I asked to use the restroom. So gross and a waste of 40 bucks
The staff is very slow the manger is rude and very unpleasant.
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