The Burger Kitchen

We visit this place today and ordered children burger and pommes and sat outside to eat our food and the fries was cold and gum-like, so I took the fries back and told them that they were cold and gum-like, so they were fresh pommes. what was better, but when we started to eat burger, they were so terrible that it went into the container and it does not me again as eating terrible and we were 30 quid they should give me our money back, as it would be better kept and the toilets were fresh they disgusted so I think they need to sort it out thanks to

We were sent to Alton Towers with family and friends and decided to have dinner at this restaurant instead of bringing sandwiches. It was a big mistake! The food we had (if you can even call it that) was terrible. The burger patty was dry, old, and overcooked. It was supposedly claimed to be gourmet, but even that wouldn't have helped! The bun was hard and the fries were cold. Overall, the food was shocking. It's disappointing to see a restaurant with such low food standards charging high prices.

I went to the alton towers themenpark today and decided to get a burger from the next place - first the chips were raw and had 0 tastes and the burger was simply not right. No one of 8 of us liked our food. great disappointment. I would recommend going somewhere else.

My family of four had lunch at this restaurant. The burgers were tasty but small in size. Half of the chips were undercooked. The large drinks we ordered were not filled to the top. Unfortunately, my son discovered a gross surprise in one of the chicken nuggets. It felt like a waste of money.

Visoted alton towers today for my daughters birthday and kids decided they wanted burgers so we came here. The lady serving us had dirty finger nails, kept touching her hair (long fringe) not going back to wash her hands after or at least using sanitiser....Then straight away grabbed our drink cups and went to fill them. This was when i noticed VERY dirty finger nails. This alone shows that this place is not safe to eat especially given the current pandemic situation. After we sat down to eat we tried to quickly eat and leave. I haven't even finished putting stuff away into my kids pram and another lady was waitong riggt by our table not social distancing at all with a bag full of rubbish and a cloth to wipe our table. So they serve food with dirty hands yet can't wait 1 minute for us to finish to wipe the table. To add to this, she did not hold any sanitiser or at least a cleaning spray to clean rhe table just a bag of rubbish and cloth so don't see the point in doing that when i already wiped the table with baby wipes. Will definitely visit the park again but NEVER eat here again. The food itself was not too good. Nuggets were hard (as if microwaved), burgers very messy the aauce was spilling all over and everything was very oily as if they took it out of oil and straiggt into the bun wothout even a little shake to get the oil off. Disgusting and vert off putting place... definitely would not recommend.