Tim Hortons - St Stephen

Let me tell you about my experience in Tim Hortons. It was a real disappointment. First, the service was slower than a turtle that went through peanut butter. I had to wait for what felt for hours just to get my coffee, and when I finally got to the front, the person who took my job was about as friendly as a grizzly bear with toothaches. Second, the food was just rough. The donuts were dry like a bone, and the bagels were so hard I thought I would break a tooth. And don't even let me start on the breakfast sandwiches they tasted like they were made from a mysterious flesh. Finally, the prices were far too high for what you get. I don't pay a top dollar for a cup of coffee that tastes like it was brewed by my aunt Betsy, and she's not even a professional barista. Overall, I wouldn't recommend Tim Horton's. Save your money and get a cup of Joe somewhere else. Trust me, you'll be glad you did.

I recently enjoyed some fresh donuts and hot coffee at this restaurant, and I don't understand why Tim Hortons hasn't taken over every Dunkin Donuts in America. I would even travel to Canada just to get Tim Hortons donuts and coffee now. The food is tasty and fresh, and the coffee is exceptional. In my opinion, it's the best choice for my money.

We crossed the border for the day and I couldn't resist stopping at Tim Hortons in St. Stephen for an Iced Capp. They always taste better here than the ones I get in Maine. The service was great and we were in and out quickly.

Mocha coffee didn’t have much flavor but the service was great.

Writing this review both as a former customer and now former employee.As a customer, my experience was great. Loved getting my iced coffees and craveables. However had an issue last year and I called into Customer Service about it. Not once but twice. First was about racism and the other because of a possible food poisoning. The baker wasn’t wearing any gloves while putting food on the showcase or the sandwich area.I started working here in March of this year and yes the experience was great BUT, it also wasn’t. Got to meet some nice people and some that I just do not ever want to be around EVER.The lack of professionalism, miscommunication, 0 accountability, and emotional supervisors. I even experienced discrimination as well as being bullied. The lady that trained me started to become the bully. I get everyone has there days, but if you do not want to work, stay tf home! Stop trying to mess up our day or even the job we’re trying to do (e.g Purposely mixing orders). When you talk to management about it, instead of confronting the other person, they brush it off like its nothing and that “they know what they’re doing”This is what happens when you have supervisors that are still kids.It was extremely frustrating when I was trying to do my job while having other team members coming in like vultures. I noticed it the very first day I started working. Thought okay I’ll give it 6 months…NOPE. That environment is not suitable. Adults with kids acting like kids themselves… skipping rotations b/c someone doesn’t want to do sandwich? Yes they still do it! Yes they throw away ready made product instead of giving it to employees for discounted price or even free, because it’ll “hurt the business”. You guys have no idea how much food and product goes in the garbage and people complaining that money isn’t being made…take your money ELSEWHERE!See ya never Tim Horton’s ??