Char Steak Lounge - St Roch

Went here a few months ago and had An amazing experience, just went tonight for my girlfriends birthday and had the worst experience I have ever had at a “nice” restaurant. Waited 20 minutes for our waiter to come over, waiting another 30 minutes for 2 glasses of wine to come and they weren’t even busy at all, finally ordered food and waited over 45 minutes for the food to come out and then our waiter never came back again. Over all had about an hour and half of just waiting on the server. The f … – show

I love this place. Class act. Food is consistently great. Service is very good. Everything about it works for us. We spend many special events here. Big plus if you surprise your partner with an overnight stay. New Year's dinner was wonderful. Thanks again

Sadly, a sloppy experience. We went to lunch here for a friend’s bday. I was very disappointed with the food, the presentation and the service. After waiting 10 mins for someone to come to our table, we ordered coffee. Our server arrived with two cups of lukewarm coffee. I ordered a full-sized salad without cheese but still found little pieces of blue cheese in the salad. (Good thing I don’t have an allergy. My full-sized salad was the same size as one of the other’s side salad with a rather si … – show

My $96 steak was totally over cooked and dry. I was really looking forward to this too. The manager came over and offered free dessert lol and said she was gonna “discount” the sad price of meat I hardly ate. Then she disappeared when we were paying the tab. Hmm. I believe they ended up taking a $40 entree off for the mishap. A real steak would have been better than a 10% discount on our bill… The waiter and other staff were great, but my dry aged Delmonico was a complete disappointment. Not s … – show

Food tasted awful, even the plating was bad. Good drinks and nice waitress… for the price, don’t waste your money. Second bad experience I’ve had there! Scallops had an awful taste, I forced myself to eat two because I don’t like to send things back.