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Przekaż informację zwrotnąI recently discovered Tropical Smoothie for lunch and was pleasantly surprised to find that they serve delicious food. I really enjoy their wraps and quesadillas. Even though the restaurant is a bit far from my usual location, it is definitely worth the trip to try their Caribbean jerk chicken wrap!
This was my second time walking in and ordering to-go at this particular location. Similar to my first experience a year ago, service was very slow. I understand that it has been hard for every industry to find keep good help. The lobby was full ofpeople waiting on walk-in and online orders. What bothered me the most about this visit was the Manager was too busy chattingwith someone to step in and help. As I was leaving I found out the person the manager was chatting with was one of the owners. One or both of you should have stepped in to help the 2 gentlemen working it the back. Shame on you. The smoothies were greatas always and the salad was ok. I think I'll stick with the wraps though.
The food was terrible, the wrap was the worst and the quesadilla was poorly presented, not even cut. The smoothie was too sweet. I regret spending my money at this restaurant. They weren't even busy. I work in the restaurant industry and I know you can do better.
Today, I ordered two smoothies with peanut butter from this restaurant. Unfortunately, while my boyfriend's smoothie was satisfactory, mine was watered down and lacked peanut butter. When I tried calling the restaurant to request a partial refund for my smoothie, I discovered that the phone number provided was not in service.
The woman at the counter was great and informative, but I was skipped twice and so was another man next to me... it took me about 20 minutes to get in and out . There was a young due that had the largest hikie I've ever seen on his neck n his hair wasall out of the net, he called people names very low n when they didn't answer he would kinda just leave it on the counter. Sorryguys