Chipotle White Bear Ave - St Paul

Love Firehouse subs in general; however, this location is mediocre at best. We 've frequented this location over the years and have noticed a dramatic decline in quality- food, cleanliness and staff since covid.Our last visit was when it took my questionable nature toward sanitary conditions to write this review and never return. I noticed a staff member sweeping and removing trash, who afterward put on gloves without washing hands.My significant other has to avoid dairy due to an intolerance via nursing, can only assume that simple cross contamination of sauces and surfaces caused a 'slip-up ' with our newborn.My background is in healthcare so I take sanitary practices seriously, so I advise anyone whom question establishments to avoid this location.I can only assume ownership/management are focused on bottom-line as opposed to spending a few extra dollars to go the distance; which is typically the case in food industry.Dietary restrictions: Dairy

Customer service is a joke here. 10:37 on Friday and it seems like my sandwich is the last thing on anyones mind. Person behind the counter can hardly open her eyes she’s so high. There all doing prep work and not caring about the actual customers inside the store.

The rudest people the lady that took my order was on her phone and didnt help us till she was done woth her message. I asked for extra pickles and when I was leaving I asked to make sure i got them and the other lady working said if you asked they would be in there. Well I live firehouse subs but wont be going to that one again. I was treated like i was a nuisance.

This place is online ordering only fyi. wishing that they post it to their Google page instead of a note at the front door. great eating tho, no complaining therefood: 5/5

The staff were awesome, pleasant and efficient. Zachary was very kind and helpful. The parking lot is being redone right now so getting in and out was a little difficult.Food: 4/5