Chipotle Mexican Grill - St. Louis

I decided to eat more plant-based meals and had already heard about the black beans and brown rice options. However, I was pleasantly surprised to discover sofritas, a tofu-based option. It was love at first bite, and I’ve been a loyal customer ever since!

The food was good, but we had to wait a long time. It seems they prioritize online orders over in-person customers. The expected readiness time for those online orders is often set to an earlier 15-20 minutes than it should be.

Employees returned to cooking from being outside with out washing their hands. The place is a mess. No procedures in place.

Place is dirty. Staff can't hear you over their headphones. Terrible customer service.

I doordashed Chipotle from this location and asked for extra rice on my order like I usually do. This is what I received from them... lol such a joke ?? Not only was my bowl not correct ingredient wise, it was literally 1/3 of a bowl. Why someone thought this was acceptable is absolutely beyond me. Ya'll did me SO dirty.