Cafe Morrisons - St. Helens

We visited a couple of days ago. Staff not attentive Quality poor and when we said we wanted to complain no one came to see us! Dreadful and a waste of our time for breakfast sadly.

Cafe is bright and airy,you can have a job to find a table at times because its so busy at lunchtimes. The food is freshly made,piping hot,tasty and reasonably priced,you can get everything from a snack to a full lunch,would recommend!

Last time I came to Morrisons baxters lane cafe with my son we sat around for 75 mins and still never got fed. We walked out with a full refund. Came again for a second time hoping that the first time was a one off, 20 minutes wait (good compared to last time) but customer service is poor and food was terrible especially the bacon! Like microwaved cardboard. £11+ for me a breakfast and a coffee and my son chicken nuggets meal. When I asked if I can swap two items on my breakfast I got a huff and puff and an extra charge, then when I asked if my son could have a different drink instead of the only orange juice or apple juice option, even if it meant an extra charge I was told 'no stick to the menu ' won 't be coming here again just to get annoyed. Rubbish cafe. Go to a local one, anyone would be much better!

Waited 40 minutes for two 'big ' breakfasts. On arrival it looked as if someone had swilled cooking oil over the plate and the white anemic bacon was literally swimming in 5 mm of the stuff. Every undercooked bar the plastic egg and dried out bullet beans. On refund I noticed that the meals were missing sausages. Should be closed down.

The ham, egg and chips were excellent. Even more excellent was the service because the waitress went to a lot of trouble to try to find my friends who I should have been meeting. She even telephoned a different branch in the town to find out if they were there, and she brought me another cup of tea whilst I was waiting.