The Hive Tavern Eatery - St. Charles

I have quite literally never had worse service than what I received at this place by their bartender. Spent more time talking and flirting with men at the end of the bar to care about her other customers. Waited more than 20 minutes for our food, had to flag her down from refills and the food was actually so bad I only ate my sweet potato fries. An absolute waste of money

No stars for this place. The bar was clean but empty- which should have clued us in to what we would be in for. The owner was in the front corner table arguing with a vendor very loudly. The food was absolutely horrible. We had the special bratwurst and hot dog. They were both burnt and stale. The draft beer was fine and the bartender was fantastic. The star is for the bartender for refunding our food without hesitation and her pleasant attitude.

We came during happy hour at 5:00 on a Thursday. The place was dead. I think with all the new bars and restaurants this place just seems so old and outdated. The Portobello pub fries were pretty tasty. My husband said the fries were great but his burger was average at best. My $12 red wine was awful. His Tito's drink was watered down and terrible.

The waitress took my REAL ID, never scanned it, then came back with a manager to say “we know this is fake. We can either take it or call the cops” she finally took it to scan it and figured out it was real. I was embarrassed and offended.

My friends and I went in to celebrate my friend's 21st birthday, we just wanted a couple of drinks and some food to start off the night. We were informed that carding was more in depth and we understood that, but as soon as the waitress looked over my friend's ID we started to have some problems.The General Manager came over and accused my friend of having a fake ID and threatened to call the cops on her even though the ID came from the DMV just a few weeks ago in the mail since her birthday was early September. They said this very loudly and embarrassed her. The GM went back and scanned the ID to double check the authenticity. The waitress came back over apologizing for the mix up and told us the ID was in fact real and that she was looking for the wrong thing given that it was a state ID and not a driver's license. We left right after that.This situation was handled very poorly and I was so upset that my friend had to go through that embarrassment in front of a full bar. This restaurant needs to give the waitresses another training lesson on verifying IDs before throwing these accusations on people who don't deserve it. I understand having to crack down on fake IDs since it is a serious matter, but you need to learn the difference.