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Przekaż informację zwrotnąWe have been getting Chicken Schwarma Platters from Dedo's for a few years now; the food has always been hot and flavourful, and they have always been willing to separate the hot food from the salads when we're taking multiple orders home to eat. I had never had Schwarma or any Mediterranean food before Dedo's and I was hesitant to try them at first, but I'm happy I finally did.
I was not sure if I wanted to do this review but decided maybe it will help Dedo’s (my once favorited food truck improve upon its customer service/business style. My Husband and I have been making it a weekend date to go to the Farmers Market in St Albert and have Dedo’s for lunch most Saturday’s during the summer over the past couple years. However we have decided this “lunch date tradition” is going to stop as the prices at Dedo’s continues to rise (we even noticed and increase from one weekend to the next weekend and the quality of food, service, and timeliness of getting your order has declined. In our most recent experience my husband and I both ordered the Chicken Schwarma wrap (no pickles . I took my number and waited....and waited...the number before mine was called (it was a Schwarma wrap but the customer did not come to pick it up...maybe they got tired of waiting? The girl at the counter placed it back behind the counter and then several minutes later my number was called but only one of my wraps was ready (hmmmm interesting and they told me my other was coming off the grill shortly... I took the first wrap to my husband and waited a couple more minutes for mine (by this time I’m pretty sure I was given the “no show” persons wrap . I had given this wrap to my husband as I stood waiting for the second wrap. When I was finally able to join my husband he said his was cold and his fries were stale...oh and yup there was pickles on his . So needless to say I feel Dedo’s was passing on an old unclaimed wrap to the following customer (me to save them a buck at my expense and displeasure. I would’ve taken the wrap back but after waiting nearly 10-15( mins for my order I just didn’t care anymore and won’t make a point to stop in at this food truck on our weekly St Albert Farmers market visits!
My falafal wrap was burnt and the fries are not fresh cut resulting a poor quality meal for me. For what I received it was overpriced and to be honest the falafal was subpar to many i get at the food court. Lack of quality control resulted in them serving me a burnt wrap which in my opinion is inexcusable. I gave it two stars because the gentlemen that worked there were pleasant. I would have returned the burnt offering however I took it back to work to eat. I had high hopes based on other reviews and hopefully this review will result in improved quality control.
Since this is a food truck you need to follow them to know where they are currently located. It's worth looking for. The Chicken Shawarma is very good. Food is prepared after it's ordered so it is not instant and lineups can result. It pays to stay in line. The owners are always very pleasant and eager to please.
We were at the Southwest Farmer's Market on a Wednesday night and enjoyed the chicken Shawarma wrap with fries. There was plenty of yummy food for the two of us. We will go back for their sandwich next time. Be prepared to wait about 5 minutes and to eat standing up as there are no tables.