Browns Socialhouse - St. Albert

The atmosphere was vibrant on Saturday night. The gyoza was fantastic, as always, and the Fave and Pub Burger was delicious. The server was friendly and frequently checked in on us. Brown's is consistently a great choice with its diverse menu and attentive staff!

The dining experience was mediocre; the flavors were average, and while the rice in the bowl and the sushi roll had a nice crispness, the portion sizes were disappointing. I paid $16 for a dynamite roll that was about the same size as a California roll from Save-On-Foods. The small dragon bowl cost $23, and I received approximately a cup of calamari for $18. There is a significant mismatch between the prices and the value provided!

It's been a couple of times. Tonight was all we wanted. The service could have been better. All three Steak dinners were cold and had been well-equipped for over an hour. One meal was still cold as if it had been taken out of the refrigerator. One of the worst experiences I had at this point. Even the children's meal was cold and rice was hard. The manager wasn't really interested, said he was talking to the cook about the mix. It took 2.5 hours to get everything we tried to order, and until the ducks came, they were closed. After the ducks came out, one of our appetizers came out and the rice on the reels was cold as if it sits out.... as appetizers he should have come with the rest in front of the ducks. Not impressed and not impressed how ot was treated by the manager.

We love this amazement for the amazing people who work here! Our favorite bartender Kian and favorite server Jamie have always made my and my wife visit excellent. We will continue to come for the staff that goes over and over with service and kindness.

Started off great with Socialhouse drink creations. 40 minutes after ordering apps they finally arrived. Three were great and one was cold. They replaced it and it was at least now warm....not hot. What was disappointing was that they clearly forgot our order as others that came after us received main entrees, they made no attempt to offer is anything and we were charging full price. Customer service makes you come back...or not. Update....The manager made good on the promise to address our concerns. We returned and were treated extremely well and the food met up to the standards that we appreciate from Browns....Thank you!