Dairy Queen Grill Chill - Spruce Grove

There was a couple cars 8n the drive through, one family ahead of mine inside. Our blizzards were brought to the table after 8 mins not bad however the peanut buster took 16 mins?. The couple that ordered after us had there burgers and fries before we had an ice cream. Terrible service.

Ordered a burger, two wraps, onion rings and a poutine through the drive-thru. Waited 30 minutes before I got out of my vehicle and went inside and was finally given my bag of over-priced food. Everything was cold. My wife went inside and was given a new bag rather quickly. The onion rings were hot... the rest was still cold. Poutine and burger were clearly re-warmed not remade and the wraps were completely cold. This whole ordeal was 45 minutes and $35.Brutal dudes.

On this visit, I ordered 2 x Bacon, 2 cheese deluxe signature stackburger combos with fries, and two regular soft drinks. The burgers, fries, and the one of the drinks, the rootbeer, were ok, but what was supposed to be a Sprite tasted more like watered down Pepsi or Coke. My 4 month pregnant wife actually preferred the taste of it rather than the rootbeer. But later on, she started having abdominal discomfort from one or more of the food/drink items. I am also still burping up burger 5 hours later. Please make your food and drinks better DQ staff in command. Thanks.

First and last time I will be going to this location. Went through the drive thru and when getting our food realized there was a mistake with the order(ordered just a child’s chocolate milk and was charged for a chocolate shake) and when I told the cashier she said they didn’t have that so we got a cup of regular milk. I asked about a refund for the shake as the price would be different and was asked not once but twice what I was charged on my receipt for it (she did not give me a receipt so I didn’t know).The supervisor then figured out the difference and gave me my change and wouldn’t even look at me or say anything after I thanked them. And our fries were freezing cold right out of the bag. Overall horrible customer service.

My skor blizzard is always delicious and made perfect at this DQ. I’m also proud that my son works here now and works so hard. Please be kind to the young, hard-working kids that are serving you. They’re learning how work and deserve some kindness.