Wendy's - Springfield

This Wendy's is the best I have ever visited. My orders are always accurate and served quickly. Keep up the good work, my loyal friends. You nourish my soul.

I was disappointed with my experience at your restaurant today. I ordered a kid's meal in hopes of receiving a Toys R Us coupon, but upon reading the kids meal bag, I discovered it was a cousin offer and not a coupon. Even though the bag instructed to look inside the toy bag for the offer, our toy bag did not contain any information about a cousin offer. I was not satisfied with this situation.

The Baconator is still a fantastic choice! Last time I went through the Drive-Thru, my sandwich was made incorrectly even though the order ticket was correct. I had to wait in a long line of other customers to get the right sandwich. However, the staff was respectful and happy to replace it with the correct one without any hassle. I understand that the long lines are not their fault. Despite the hiccup, I still prefer this Wendy's for my morning coffee and croissant.

The plasters where old and warm, not hot as they should be. I ordered 2 double-burger meals to my order, they didn't want time there and either make a fresh patty or all 4 fresh. They told us they had only 3 big patties, so my number one couldn't be double. They had enough time to freshen the pattys they just didn't want. Let's not go back to this sweetie.

I just wanted to make a real scream out of the night team tonight. our author was amazing to handle a double order and included for as much as our order, they were very efficient to get our order out. good work!