Starbucks - Springfield

The worst Starbucks I?ve been ever! I ordered three cups drink and requested cold foam on the top. When I got the drink, there are half cup empty. I don?t know what happened to my drinks. I ask for cold foam NOT AIR! I EVRN DONT WANNA GIVE THIS ONE STAR. I will never come back! I don?t know why they will give customer drinks like this. They don?t feel bad for the half empty cup? Totally disappointed!!

For the last month, whether I order online or in person, this location has consistently gotten my very simple order wrong. At first I ignored it but recently I?ve started asking them to remake it. I just don?t understand the problem. I?ve even reached out to customer service about it but still, no change. This stuff is too expensive to just not get what you ordered the first time. I?ll be going to the target up the street from now on.

Ordered nothing but a brownie. Waited for almost 10 minutes, watching the employee heat and serve multiple orders. When I went to counter to inquire about my order I was giving the brownie out of the display case, which no other orders were served from. Horrible

High tables with no where to sit! I paid for an Uber from the Goodyear up the st to sit here for two hours while my car was being serviced. Only to get here and discover there?s no seating. Not one seat to be found. Waste of my time and money to come here. I?ve never seen a Starbucks with no seating? it?s kinda what they are know for in a way?. Good coffee and a place to sit. I think that?s something that might be nice to note somewhere when you look up the store on Google or the store locations on their website.

I love Starbucks I don?t care how far the drive to get to the nearest location. But everything I go there it?s always a long wait never fail. 10-20 for one drink. It?s really unorganized. I wish they open more Starbucks location here