Dunkin' - Springfield

Love DD my grandkids enjoy the munchkins donut and snack n bacon energy other morning.. like that everything is fresh.

9 times out of 10 the coffee is made wrong, burnt, or is old. Customer service is terrible most of the time. Very rarely are the workers friendly. No professionalism at all. They will talk about you while you?re there, like you can?t hear them. And I saythis based off of going there for a very long time

From 03/26/2022 there is a massive crater pothole in the drive thru 694 side blvd springfield dimension. I spoke to the staff and they say the owner knows about it, but it just doesn't matter. I'm serious. it's huge. fill it at least with an ice cream sand when you take care of the cheap, their customers cars.

Very slow had to wait a long time for 1 ice coffee.

Bout there business won't be waiting for hours if wrong will correct