Sprzężenie zwrotne
Przekaż informację zwrotnąThe broccoli cheese soup was served in a coffee mug. It was hot and tasty. The bread served with it was cold. The pumpkin pie latte was expensive but tasty. I left a tip, thinking I would be served, but they just called my order and left it on thecounter.
I always order a cake at this bakery for my Children?s birthday, but recently the cakes are not the same. I ordered a Unicorn cake, and when I went to the bakery to pick It up, I checked the box but only the top part, which was a mistake I made because Ishould have opened the whole box, when I got home and opened the cake, it was bent and it was almost opening in half, and itlooked like my cake had a big horrible mouth. (I live 5 minutes from the bakery) I called the bakery and talked to the manager,which said her name was Rouse. I explained everything and I sent her a photo of my cake and she told me she couldn?t do anythingabout It in a very rude way. I payed almost $60 for that cake, and I hoped that they would atleast fix my cake because that daymy daughter was waiting for her cake very happily. I hope this bad experience doesn?t happen to anyone else.
Rao?s Bakery is the perfect place to take some time to yourself or enjoy the company of another. If you have any work to get done they have free wi-if available. My favorite desserts are the chocolate covered strawberries and M&Ms cookies. They alsohave a great assortment of pies, cakes and cheesecakes that match well with the coffee and gelato choices they have. OverallRao?s Bakery and Coffee Cafe has everything you want and need all wrapped in a peaceful environment.
Had a really poor experience on 5/28/22. Cake order was to be ready at 11am. Received a call otw to pick up asking for the digital print, which was sent and verified on previous wednesday. I was assured the cake would be ready. Arrived and notready, just printing the image for the cake. Business was pretty overwhelmed, customers in front of me waiting, veryaggravated. I was asked if I had an extra 25 mins, I said not really, my Granddaughters Birthday party was reserved at a venuefor a specific time. I was left to stand and wait for 30 mins total, being ignored by what I came to find out was the actingshift Manager. I finally asked if I could just have the cake so I could go. I was told they were fixing other cake mistakes,and overwhelmed with Graduation orders- which if you can't fulfill the orders don't accept as many. Finally, I demanded thecake. It was brought out with no border or trim decor we discussed, the image was put on the cake uncentered. They wanted$90!!! Offered me a $30 discount. I felt that was ridiculous for 35 mins late and unfinished. I was told a manager would becalling me but nothing yet. Would never recommend them again, sadly, and I used them in the past including our grooms cake atour wedding. Very disappointing experience.
The broccoli cheese soup was served in a coffee mug. It was hot and tasty. The bread served with it was cold. The pumpkin pie latte was expensive but tasty. I left a tip, thinking I would be served, but they just called my order and left it on the counter.