Spanaway Pizza Time

Website says open until 11. Placed an order online at 9:00 and received a call telling me they were cancelling my order because their power gets shut off at 10 pm. It doesn't take an hour to make a pizza and deliver it. Excuses. Not ordering from this place anymore. This doesn't even account for the times they've completely forgotten about my order and I had to call an hour and a half later to remind them I paid for pizza and they lied an made excuses then too. Go to Papa Johns or Pizza Hut. This place will go down soon.

Pizza is good but why do you list open hours until 10 pm of you're gonna call and refuse to deliver any pizza ordered at 9:15 pm after I already paid online. Change your hours if you don't want orders. This is false advertisement.

Ordered online from Eatonville after a 3.7 mile hike and the estimate was nearly the exact time we’d need to get there. Got the auto email saying our order “should” be ready but never an actual confirmation. Food was ready when we arrived and still hot. The fried Mac and cheese was good, but the sauce didn’t taste anything like beer cheese. I ordered a thin crust but it it looked identical to my partners regular crust, so mine had a lot of crust. Good flavors, but too much crust.

They don’t refund! Called in to order one pizza and was told that pizza will be ready for pickup in 35 minutes. Went to pick it up after 40 minuteshas passed. When I got inside I paid the cashier cash to pick up my order. After I paid and received my receipt they told me my pizza hasn’t been started yet and I will have to wait. I told them I called it in and was told it will be ready in 35 minutes. Therefore I asked for a refund because they wanted me to wait an additional 30 minutes since my order was not started. The lady so NO WE CANT REFUND YOUR MONEY. I stated but I just literally handed you cash and you gave me my receipt. She said nope. I was forced to get a pizza!!!! This is stealing from people at that point. Don’t come here they are never on time and they waited for me to pay them just to tell me my order hasn’t been started yet

What's going on with the recipe?Every time I order a pizza now it's more like a deep dish. Crust is under cooked, a ton of tomato sauce and cheese that just falls off the slice straight to the floor.Pizza Time was go to place for the past 2 years for some Mom Pops pizza. Customer service is great, but the training the employees on how to make your delicious pie is lacking.On a one bite everybody knows the rules Scale went from 8.2 to a 3.5 for me.