Zizzi - Southampton

Coeliac review: Preface to say this was my first time eating here gluten free, but I used to eat here often as one of my favourite restaurants. I was asked about allergies on arrival and stated gluten for myself, the server explained scanning the barcode on the menu for allergen info. I asked whether the foods listed gluten free were cooked separate or cross contaminated and was informed that anything fried was cooked with gluten so “it depends how sensitive you are” (to which I stated I was coeliac so it was a no go) but this was a huge red flag. It’s also important to note this is not mentioned on the allergen menu next to the items. I was informed the pizzas are cooked in the same oven on a separate tray and pasta is also separate so to stick to these options. I opted for pizza. The toppings were lovely but unfortunately the base was very undercooked and doughy/stodgy. The server did not return after initially bringing us our meals, it ended up being a senior staff that came over to clear our plates as we had been waiting a while (it was busy as a Saturday). He asked how the meal was and I gave him my honest feedback about the pizza base, and he kindly omitted this item off the bill. Overall: Do not recommend for gluten free. Red flags on cross contamination as this wasn’t explained when I stated an allergen and I had to enquire more. Pizza express is much nicer for gluten free and there is one locally.

The food was piping hot and very flavorful. Our server, Joe, was polite, friendly, and attentive. We were able to get everything we wanted. Highly recommend this restaurant.

Vegan pizza burnt. Advertising 30% Unidays discount Sunday to Thursday and when I asked for it they said it is not available in December .

The restaurant had great food, but there were some issues with the service. The main course came out very quickly after the starters, which made it seem like it had been cooked while we were still eating our starters. We were served by three different servers, two of them were okay but one was rude and slammed down the bill without asking if we wanted coffees. We had to ask another server to order coffee, but when we asked for decaf, they informed us they didn't have any and only had sweeteners. When we asked for sugar, we were told they didn't have any. We tried to get the attention of the rude server to pay our bill, but she ignored us until we waved to get her attention. Overall, because of the one server, we were very disappointed and won't be going back.

My friend and I had a wonderful time at your restaurant last night. We were looked after by Casey who was so attentive, friendly and gave great recommendations. The restaurant was really pretty and we both loved the Spitfire mural which was a lovely nod to local history. The food was delicious, I had the 3 course meal deal and each item was delicious (garlic bread with cheese, pizza meat Sofia, salted caramel brownie. My friend ordered the cheesy garlic bread, salmon salad and black Forrest chocolate fondant and she too really enjoyed her food. Zizzi Southampton is definitely worth a visit, if we get to visit Southampton again in the future we will definitely return to this branch of Zizzi.