Thaikhun - Southampton

This restaurant is incredible! The staff is friendly and the food is always delicious. Every time I visit, I am warmly greeted and the service is excellent.

We had a great time at this restaurant. The staff greeted us warmly, the service was excellent, and the food and cocktails were delicious. We definitely plan on coming back again.

Lively restaurant with a fantastic vibe. The food is top-notch and the portions are generous. The staff deserves a special shoutout for their excellent service.

Nice Thai restaurant located at Westquay. Very friendly stuff and good food. Restaurant is very busy

Thaikhun offer great flavourful dishes at reasonable prices but what let them down was thier lack of customer service. The start of the experience consisted with me waiting at my table for over 25 minutes without being offered a drink, I had to call someone over who was clearing another table as clearly we had been forgotten about. I’d like to clarify that whilst the restaurant was busy other tables within our section were getting service. Ordered a jug of water for the table and a soft drink, the soft drink came straight away and then there was another long wait to which then only a glass of water was brought to the table rather than the jug we had requested as both of us wanted to hydrate. The food was quick to be served and large tasty portions but it seemed like there was a lack of attention to detail with ingredients stated on the menu being missed off and wrong sauces served with the dishes. I’ve never asked to remove a service charge before but last night I did because I did not feel we actually got any kind of customer service from start to finish. You pay for the food, you tip for the service.