Mcdonald's Black Cat - Southampton

Had breakfast today sausage and egg mcmuffin and hash browns and orange juice. Just wish they had green tea cause I can't drink caffeine. But clean and lovely food

This restaurant is terrible. It is supposed to be a fast food joint, but it took 15 minutes to receive my incomplete order. The milkshake was already melted by the time our food arrived.

Called in here halfway through a necessarily late night journey with my young, tired and hungry daughter, only to be kept waiting for more than half an hour in a waiting area with no available seats and the proper seating area closed off. We were served only after I politely enquired why people with numbers after ours were being given their food and we weren 't. When we were finally given our food, mine was stone cold. After a further five minutes of waiting, a warm replacement appeared. Adding in the five minutes or so of discussion with the man at the till, we were waiting more than 40 minutes. That would be bad in a decent restaurant, but in a McDonald 's which is, supposedly, a purveyor of fast food it was appalling. To cap it off, when, bleary eyed through weariness, we finished eating, there was nowhere to put our rubbish. Why? Because the one bin in the place tucked away around the corner was so full that other people 's rubbish was piled so high on top that it threatened to fall over onto us. Disgusted with the waiting time, the cold food, the unwillingness of the staff to do anything to help, and the unsanitary, filthy situation around the bins, we left our rubbish neatly on the serving counter and walked out. We will never return to this grotty, badly run place and we advise others to avoid it too. Awful.

Awful, wouldn’t waste your time at this store personally. Everytime i have ordered something is missing, food isn’t as fresh as what it could be specially when they aren’t busy. Slow service and always grotty never really tidy or clean.

Paid a lot for mc crispy for it to be BURNT AF! literally taste like burnt toast … would like to get my money back for it but can’t be bothered for the hassle!