John Lewis West Quay - Southampton

Dirty tables and don’t even look at the carpet floor in the seating area. Chipped cups and jugs which is a health and safety risk. The milk on the coffee machine steam wand is truly foul! These should be cleaned after every use! Don’t order...

After a break of approx 2 years, thought we would pop in for lunch, god how it’s gone downhill since our last visit, very limited choice of hot meals, they appeared to be short staffed, such was the wait to be served. Upon going to...

I wanted somewhere light and familiar for a reasonably priced lunch. The John Lewis restaurant is usually a good choice as there’s a range of cooked meals, sandwiches, salads, cakes and beverages. Today I felt really let down. I had cod and triple-cooked chips with...

Visit on Saturday at 11.30 met by very pleasant woman offering us a tray, thereafter the experience was awful. We got into a queue to for hot food the person at the head of the q

The cafe’s situated on the top floor of the JL store and is large, light and airy with views towards the cruise terminals. Staff were friendly but a bit absent minded (forgot to put a tea pot on my tray! . However, we enjoyed our hot...