Costa Coffee - Southampton

The restaurant is bustling with activity, but there are ample seats and tables offering views of the planes taking off. The service was efficient, and the drinks and food were typical of what you would find at any other Costa. I would suggest stopping here for a drink and meal before your flight.

This Costa branch offers the typical Costa menu at typical high prices. The staff is friendly, the food is decent, and the tables are clean. However, the prices are quite inflated for what you receive. Additionally, it may be difficult to find seating for a large family group.

I believe the positive reviews for this cafe must be written by employees. The place is in terrible condition, with dirty floors and tables. The coffee and food are overpriced, and the staff is rude. When we asked for a cloth to clean our table, the manager curtly responded and never followed through. This experience was embarrassing.

This is the second time I have had coffee and a pain au raisin at this outlet. On both occasions the pain was stale. That is some achievement at 9 am on two separate days 6 months apart . Avoid like the plague. Coffee is alright though!

I've held off reviewing this outlet as each time I've used it I say to myself never again. This time i mean it.Firstly, the lack of competition is the only thing allows the mediocre service and offerings to survive. Anywhere else and this would have closed down a while ago or pulled its socks up significantly.Lets start with the offerings standard for the outlet, over hyped coffee, expensive, high in saturates sandwiches and toasted products with a few token wilted salads, then the pricey cake range and giant jammie dodgers.If this is your preferred choice then this place will exceed expectations.Then the (dis) service. The staff are rude, inefficient and have got not service skills whatsoever they really think they are doing you a favour by being there. No pleasantries whatsoever.The cafe area is filthy. Tables remain dirty for long periods of time.Not only will I not be using this outlet again I'm giving Costa a miss generally as enough is enough. I'm going to use independent outlets from now on.