Dunkin' - South Weymouth

This restaurant review is expressing disappointment in the quality of the Dunkin' Donuts in Massachusetts. The reviewer has been going to this particular Dunkin' Donuts and many others since 1975, but feels that the quality has declined. They criticize the service and the donuts, noting that they are no longer made on-site. The reviewer also mentions that the coffee is weak and they feel that the new owner has ruined the establishment. They suggest going to a different donut shop instead.

I went to this restaurant over the weekend and overall, they are good. However, the girl at the counter seemed confused, she tried to charge me twice, gave me drinks I didn't order, and forgot part of my order. I had to drive back home and back again, and she didn't even apologize. This negative experience has led me to choose other Dunkin' locations for my coffee and breakfast in the future. It's a shame because the restaurant is usually run by nice people, but one bad experience is enough for me to take my business elsewhere.

Do not bother coming here. What happened? The drive-thru used to only take 5-7 minutes, but now it takes 10-15 minutes or more. The orders are consistently incorrect and they never have cold beer available. The app is never updated. Since the restaurant was sold, the quality has declined even further. Save yourself the trouble and avoid this place.

Waits in the inner for a long time only one person on the counter it must have been about 8 other people who work again in the opposite. the commands were always wrong, maybe less I start hearing the customer. Bagel was hard like a rock, no tasted a steak knife to cut it. terrible will not be back.

The associate that took are order not paying attention to what we want.they didn't make the frozen hot chocolate correctly. And had to asked if it was large and also it wanted whipped cream my niece wasnt very happy with the frozen hot chocolate