Root - South San Francisco

The chicken was like plastic. The size of the plate would have been very generous of the chicken was good

We were apparently the very first to attend inside, since COVID-19 closed the dining facilities. We had a wonderful family experience and the food was great!

We placed an order and she told us to wait outside for 20-30 minutes. So we waited in car, check if it’s ready every 20 minutes. 1.5 hour later, we finally get it. The food is just as good as Panda Express. I don’t know why I wasted my time for it

Best chinese food on peninsula...happy new year. My go to and they serve wonderful dishes. Covid rules observed. Try beef and snow peas they'll make it for you off menu?

This restaurant experience was terrible. I was in the city for work and craving Asian comfort food. I ordered braised pig feet, knuckles, and rice. When I picked up my order and checked the bag, I realized there were no utensils or condiments. I asked for them as I planned to eat in my hotel room. The waitress could only find a fork for me. She then had to search in the kitchen for chili sauce and soy sauce as they seemed disorganized. When I returned to my hotel room, I was disappointed to find that I was given pork skin instead of pig feet. The dish was so tough that I couldn't eat it. I ended up eating instant noodles from the hotel instead. It was a strange and terrible experience. I would not recommend trying the pig feet at this restaurant.