Story Coffee - South Ockendon

I'm rating this place based on the service and taste of espresso, so the kind of beans really. On two occasions I was served by two individuals who were super friendly and helping, the service is quick and in the hot day I was thirsty so I asked for tap water to drink and there was no issue about that. The coffee on the other hand , was mix of Brazilian and Ethiopian beans and unfortunately not in my taste. I only drink espresso so I could get the whole flavour and roast , so to me was not good at all, acidic and salty even like. Won't be getting coffee there again I'm afraid. Besides place look nice, clean and cozy too. Prices are average too.

Shame that they love arguing a lot, I won’t be drinking their delicious coffee . Also witnessed staff being rude to other customers... When they prepare an order wrong, the manager would come try to persuade you that there isnt much difference with what you have ordered. Seriously? Is it worth losing customers? Coffee is classy, rest is not

Overpriced, I've lived in Italy and decent coffee at decent prices is the norm there. They must be doing well out if the chaos at Clapham Junction.

Ordered a takeaway sandwich, payed a crazy amount of £8 for this portion size and for it to come out burnt, i was in a rush on my lunch break so i didn’t even have time to check the contents before hand, when I sat down to eat it, I was extremely disapointed and upset that i had wasted my money, didn’t even end up finishing it as nothing met my expectations, didn’t find the customer service very appealing aswell, the employee didn’t seem very friendly either, seemed as if he wanted to just get the job done as quick as possible to get on with his day. I don’t even care if the customer service was bad just give me a sandwich worth the price that i’m paying???

I recently enjoyed brunch at this restaurant and it was absolutely delicious! The food was excellent and the staff were very friendly. I especially enjoyed their chai latte, which was just the right amount of sweetness. I highly recommend this place and I can't wait to go back soon.