Subway - South Lockport

It was the worst service ever!! The Sub was so bad and the cookies were hard as rocks!!! I ordered a Cold Cut Combo which was only Bologna . I ask for my sub roll to be toasted!! They toasted everything on the sub tomatoes, meat, vegetables!! When I went to take it back, the manager or whoever it was said they changed the Cold Cut Combo to Turkey base? But why was it just Bologna!! It was Terrible!!! They loss my Business and myself being Manager of a Subway years ago) this was so Unacceptable!!! It was a Online order, never again.

Horrible customer service, made my sub wrong. Didn’t want to give me fresh cookies that were hard as a rock. Will never go here again

This location always runs out of sub toppings even though they are located in a store that sells them. Don't speak very good English.

Worker stated he was the owner. He scanned the coupon and then added in bonus items to raise the bill. Three subs posted as $7.99 (each) and $8.18. He charged $6.99 plus extras at $2.98 (which weren 't extras). It was what is stated as coming on the sub. Amounts posted are not what he 's charging. He said There 's no button. So I have to just ring it in as 'closest item '. So a breakfast bacon, egg, and cheese sub posted/listed as $7.99, he 's ringing as a veggie sub for $6.99 and charging an extra $2.98/sub. So the $7.99 breakfast sub is being rang in at $9.97. Plus the extra tax for each over charge for each sub. The cold cut trio (which is now only bologna and salami) was posted/listed as $8.18 he rang in at $9.99. When we stated the charges we incorrect, he said not my problem, call the main corporation. Our $19.43 bill was charged as $32.32. He over charged up $12.98. We wonder how many people he 's over charging each day and if they even realize it. That 's not even mentioning the times we 've gone in and they 've been without half of their beverages or the number of times their cheap paper bags rip before even leaving the store. Last time we 'll be purchasing from this location.

Sloppy sub order was incomplete rate 1-10 i give it 5..