The New Lanark Mill Pantry

I visited this restaurant today. I ordered a steak and kidney pie with chips and beans. The pie was lukewarm, the beans were cold, and the chips arrived 20 minutes after the pie and beans were served. My husband ordered a jacket potato with coronation chicken, which he said was very tasty, but he had finished his meal by the time mine arrived, so I had to send it back to be reheated. The prices are a bit high for the quality of the food.

Wonderful day spent at New Lanark Mills, however badly tarnished by the appalling food offer, rip off prices and haphazard service in this so called cafe. Reading the other reviews it is clear the operator of this business (council? has any interest in providing a quality experience. As a Scot, I was embarrassed to see a group of overseas visitors so unimpressed they walked out! The management of the Trust need to get a grip of this situation, either improve or terminate the franchise. To continue to do nothing is simply undermining the overall visitor experience and worse by tarnishing the good reputation of Scottish food and service.

£6.40 FOR A DRIED UPTUNA SANDWICH IN A BAG £6.80 FOR A CHEESE AND HAM PANINI £2.90 FOR A SMALL COFFEE £3.25 FOR A KIDS MEAL 9JUICE CRISPS and A SMALL HAM SANDWICH And all pretty much sub standard Quality I appreciate Prices have gone up recently however these Prices are way overboard Take a Picnic is my advice to all.!!

The restaurant has a very welcoming staff and the premises are well-maintained. I enjoyed their delicious homemade Mediterranean Vegetable soup, which was served with a cheese scone - a perfect combination! The coffee was excellent, I even had a second double espresso. The prices were reasonable, making it great value for money.

Met up with family members here, waited 30 minutes for a couple toasties and soup, other tables that arrived after us were served first and when the food finally arrived it was very disappointing, £5+ for a tiny toastie with a single slice of cheese inside, chips dripping with oil, soup wasn't the type of soup that we were told, ordered a BLT on brown bread with mayo, was brought white bread with no mayo. Very overpriced for what we got. Wouldn't come back.