Jintana Thai Kendal - South Lakeland

We went out for dinner with family on New year 's eve,arrived 6:30 to find the restaurant full and the waiting staff already struggling to keep up. Ordered drinks which arrived quickly,but waited over an hour for our starters which were wrong but by this time we were too hungry to care, another long wait for our mains to arrive which were cold, asked for some cocktails,to be told there wasn 't any tonight as we haven 't got any ice The staff were great but just couldn 't cope with the tables and orders, a real missed opportunity for this restaurant to shine when the other Thai restaurant in Kendal was closed.

Chaotic service by some very inexperienced staff who have obviously had little training in customer service, one waiter in particular was verging on aggressive. We like Thai food and have visited many Thai restaurants, the food at Jintana was substandard and not very authentic in flavour. Both courses were not very warm. I think all of the above are the bare minimum we can expect when paying nearly £90 for two courses. It is a shame that the other Thai restaurant in town was closed until February. I visited this the last time I visited Kendal and it is on a different level, food and service-wise. All for a similar price.

Ate here with a group of friends before attending a concert at the Brewery Arts centre we all enjoyed it. The restaurant has a nice atmosphere with great staff. We ordered a selection of starters to share which were lovely the mains were nice and overall it was good value for money.

We were out for a birthday dinner, Saturday evening. Booked online a seamless process and arrived a bit early. No problem; we were seated immediately. Prompt but not rushed service; warm and friendly staff; excellent food (all 3 courses). It was an excellent evening. The only downside and this is a small thing and not an issue in the end, was that on booking the conditions said that our table would need to be vacated 90 minutes after the booking time. When we were there it wasn't too busy so probably wouldn't have mattered if we hadn't finished within that time, but I did feel a little as though we had to watch the time.

Really tasty food and excellent service. Lots of great flavours and a nice vegetarian platter as a starter was a good shout too