Pronto Pizza - South Gate

My order of wings were completely undercooked. I drove back the store and requested to speak with a manager where a young man acknowledged the complete rawness of the wings. A woman by the name of Jennifer then said they can offer a store credit or make a new batch. I again showed the rawness of the chicken and mentioned my son had already consumed one. I simply wanted my money back. This was not a topping issue or a wrong order. This was serving raw food. Disgusting! She then advised me to speak with the store manager Jessica on her next working day. I am completely frustrated and upset how this was handled!

The 2nd time i make a delivery order and purchase the sauce and i dont get it. They did send someone back within 5-8 min after i called (we're literally 5 min away), to give us our sauce. So if you purchase sauce MAKE sure it's in the bag, if not CALL or you will never get your sauce.

I ordered a pizza and gave them my number and address they told me it would be ready in 35 min and after an hour I called and they said they never made it and tried to gaslight me that I never called. I had the phone number call and minutes I even remembered who I was on the phone with and they said that if I ordered another pizza I'd have to wait 50 minutes :

The last time I ordered, it was not such a hassle. Now they want you to down load a app. To many redundant questions to answer. I got pissed off called Pappa johns so quick and easy to order. But I prefer the Pizza Hut cheese and crust. When your hungry your patience are short.

Bad service order pizza online received a message pizza was ready to pick up get to the store and my pizza wasn't even started girl in register was not helpful at all and had a bad attitude sat there to wait for pizza and had like 5 people complaining about there order..ohhh just to add check bank and pizza was charged to my bank...girl name on counter her name was Melanie