Long John Silver's - South Bend

Every time we come here they are rude. Window says come inside for pick up order but all of the doors are locked. Second time we came and the lobby wasn?t open. We pull up to the drive through order screen and are greater with a ?there is at least a 20-30minute wait? instead of a hello or welcome. We state that we have a pick up order and are told it?s going to be another 12-15minutes. We waited for 45 minutes for our order to be prepared. We would have just left but the order is already paid for! Forthe price, long wait, and tiny portions, we should have gone to a sit down restaurant. The guy who brought us our order didapologize. I know staffing is rough and the company should do something to combat that!

Great staff customer service. This was a true LJS with ample Seafood options. I had to wait quite a while, but the food was cooked fresh. The order was accurate delicious. Condiments included. Staff did not include eating utensils.

The food was fantastic, although the service was a bit disorganized. Despite that, we still gave them a thumbs up.

The fish was overcooked and warm, not hot. The oil seemed old because the batter was dark in color. It's definitely not the same quality as it used to be. Yum Foods seems to be the only one profiting from these places now. Yum Foods is not what it once was.

My son and I visited Long John Silver's last week and ordered a variety of fish, chicken, and other items. The food was delicious and perfectly fried, with a nice crispy texture but not overcooked. The staff were very friendly and we had a great experience overall. We will definitely be returning to this top-notch Long John Silver's located in Niles. The location is also convenient and worth a visit.