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Przekaż informację zwrotnąFound the hotel by happenstance stopped for a lunch at Layla and fell in love with the property. We were staying at another hotel but promptly checked out and checked in at MacArthur Place instead! The property was incredibly beautiful with plenty of winding garden paths between buildings, lots of places to sit and enjoy the scenery with swings and fire pits. The room was similarly beautiful and well decorated. Everything in the hotel feels very deliberate and thoughtful, with a perfect mix of luxury and comfort. Service was exceptional. Hands down one of our favorite parts about the visit here, will definitely come back!
Definitely a 5 star stay. Fantastic aesthetics, with a very friendly atmosphere. Would highly recommend for a luxury stay in Sonoma.Pros: Lovely, well kept rooms. We stayed in Jasmine Cottage which was spacious and beautiful Restaurant and bar was excellent. Service throughout the hotel was friendly and efficient (Miranda at Layla was fantastic)We were particularly impressed by the Hotel Manager. He is ever present, focused on all the small details of the place, isn’t afraid to help out (we saw him collecting room service plates cleaning a stain off the floor) and seems to be warmly respected by all the staff. The hotel is very well run and that is no surprise, given this type of visible leadership.Cons: Gym is a little small. Drinks service at pool is limited.
Great stay, too short. Beautiful room in the Carriage House. Staff from valet, check-in, bar, grounds…. awesome. Wasn’t able to visit Layla, next time! Lots of extras booking with AMEX. We’ll be back.
Beautiful rooms on a gorgeous property. To clarify my service rating: housekeeping was excellent, restaurant service also excellent, concierge service...there were opportunities here.Rooms: 5/5
I had the pleasure of being married at MacArthur in May 2023, the staff service was fantastic. There was construction on the spa at the time, we were warned before and it was very quiet and not disturbing at all. The hotel is gorgeous, the rooms were large and unique. It was pretty quiet during our stay too. The ease of purchasing their wedding package was a no brainer, we got ready in my room, and took gorgeous pictures throughout the campus and go married in the courtyard. Coordinators changed a couple of times from when we signed our contract and at times it did feel like there could have been a bit more communication. Some of the communication was emailed to me during wedding photos and I was asked to meet the coordinator the first time also during the getting ready/first look time of our wedding day. We also had a bit of a charging issue where we were overcharged, but after about a week of emails, that was settled appropriately. We had our dinner at Layla and that was just perfect. The chef did a fantastic job and the server was so kind, patient and personable. I would recommend their wedding package to anyone. Thanks MacArthur for a very memorable wedding.