Sotavento, México - SOLIDARIDAD

My family had a wonderful trip to Andaz Mayakoba. We extended our trip a few extra days. Once you enter the resort, you have no reason to leave. The staff is super accommodative and they never say no . It was for sure a trip that we will never forget. The rooms are all new and high class. Everything photo you take on this property is beautiful. We will be back.

Es un excelente lugar para vacacionaf, rien Todo lo que necesitas, las habitaciones son muy amplias, cómodas y al estar rodeado de naturaleza te permite disfrutar de cada actividad y disfrutar cada momento.

Llegar y que te atienda Carolina. Pedir la torta de cochinita. Disfrutar de la comida en primera línea de playa y los pies en la arena.

Let me tell something. . Stay here. The front desk area is amazing with an open ceiling. The check in was so personal. You get a golf cart ride to your room which allows you to ask all the questions you want without being interrupted. This property is very big. You shouldn't pass up the boat ride in their lagoon, you may see an alligator. Not only that, there are monkeys around the property. We waited 4 days and then finally seen them! What a treat. Great pictures to be taken. Restaurants and Service is on par with other top Hyatt properties around the world. Book a dinner on the beach you want regret it. The setting is picturesque. Last but not least, rent a bike to get around. It is not needed as they have golf cart hosts to drive you around Mayakoba

Stayed 5 nights and the service was outstanding. Room service/Concierge was at click of Whatsapp message and were always very quick in responding and arranging things. We felt like we got a very personalized treatment with every staff going beyond to serve us. Beach was terrific with no seaweed in Sep when other places had significant seaweed. Quality of food also very good. Definitely the best service I have experienced so far and will highly recommend and return to this property.