Zaxby's Chicken Fingers Buffalo Wings

Good food, but it seems that the lines for the drive thru are always longer, especially the location of South Cobb drive. Plan at least twelve to fifteen minutes waiting when you see two to three cars behind the order box.

Terrible customer service. Very long line 20mins before 10pm closing and tried to refuse me service at 9:59pm and claimed they were closed after I waited in line so long. It gets worse. They took the order of the car behind me at 10:03pm. Thank goodness I stayed in line to speak with a manager. Also, they hung up the phone on me 2x. Those teens are going to run that Zaxby's into the ground. I will not be going back to that location and I would suggest to my friends and family to avoid this franchise as well.

I mean its zaxbys what can you really say. I gave it a two because the wait was craziness. The food was good of course. I didn't go in but I was in drive through. The line stayed wrapped a round the building. It was difficult to get in or put. I believe it was on a Sunday. Even the people who went in ended up stuck. They had to wait because of all the traffic from the drive through. I just really think the problem is the design of that locatipn.

This experience was very bad, the line was out into the intersection. The service was not good. I was very clear with my order, yet I was still missing an item. The line was extremely long for me to get back into to ask for my missed ordered item. I will try my best to not come back to this location.. I do understand due to the time on a Sunday things are as it is. But please try to repeat the order before ending the transaction. Thank you. Again I will try my best not to return to this location

We pulled up at 10:13PM and asked for a 20 piece family pack. We had been in line since 9:44PM before we got the order speaker. We were told that they didn?t have enough tenders to accommodate our order yet there were at least 8 cars behind us. When we asked how many we could order, they changed their mind and let us order. The customer service was disappointing. We are at the pick-up window now, and it?s 10:26PM