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Przekaż informację zwrotnąIt's not the first time I've eaten from here, but it's the last, because they constantly screw up my food, they make burritos by default without paying attention to what the customer is asking for. after I wrote the review, they contacted me by phone to apologize, I rarely order from a center and it's the first time it's happened here, but I've been to La Puerta in the Aerodrom neighborhood on several occasions.
La Puerta used to be my favorite place for years, however recently the burritos have been poorly made with few and not fresh ingredients. I believe they do not say in advance if some ingredients are out, so they will just put whatever they have left, especially in the evening. Some of the employees are super sweet, but others got mad because we ordered at 9.30 saying that it's close to closing hours, when there is an hour and a half until closing. I still love the vibe of La Puerta dearly, but in the center location specifically the quality varies immensely. You may get a great burrito or you may get a flavorless one with barely any sauce or spice (even though I deliberately asked for it).
On June 14th we ordered multiple burritos, one of those was this ‘vegetarian’ burrito with a worm on the top. I will never order from this place again!
They gave me an old cripsy burrito which was staying there and the chips were soft and inedible. The burrito was just destroyed at some point and the ingredients got all out of the buritto. I asked where the salt is and the employee was very rude basically not doing her job. Would not recommend.
Great burritos but dirty. We saw a bird literally eating the food out of the burrito bar and the food wasn’t thrown out. Yuck.
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