Starbucks - Skokie

Personal, especially tom delivered exceptional service and the drinks were very well made, best diets I was by far!

I started going to this one because the one at Milwaukee and Toughy can’t get a drink order correct if their lives depended on it. But the last three times I’ve been to this one they got my order wrong. Pastiontango does not sound like dragon fruit and no sugar means NO sugar! Honestly! I’m paying a lot of money for you to mess up my order!

The experience was fast but the last time I was here I order a bagel with cream cheese and I received just the bagel they forgot my cream cheese. I realized this as soon as i got to work. For my drink I order a chocolate foam cold brew. I've had the same coffee several times in this location and this time was different coffee tasted horrible water down coffee. I pass to this location because it's convenient for me on my way to work.

I always come here and never leave unsatisfied, but this one guy named Thomas was making drinks and he seemed to be rushing, doing all of the drinks and because of that mine tasted horrible !!!! It really just made my morning awful.

This isnt a location i frequent but over the years there are two things that have stayed consistent with this one. Customer service has never really been an issue here. They are always nice. The issue comes from the quality of the drinks i receive here. Eight out of ten times, the drink is either entirely wrong, or doesnt taste as it should. Im not sure if the staff just doesnt follow the set drink standards or what, but mostly everytime I've came to this location, i end up disappointed with the drink quality.