Wendy's - Sioux Falls

Whoever the Lord gave me my food in the drive through Sept, 9 shortly before noon. You need an increase and a promotion! Customer service was excellent! Attitude was excellent! Positivity and energy were excellent! One of the best experiences I had at a Sioux Falls Drive Thru. Thank you, sir. You made my day serious. And the manager/owner of these Wendys. The employee is rare. I appreciate him and keep him.

You made my order wrong. I wanted to come back and the manager would make a meal. She forgot, but the GM reacted quickly and brought me the meal... said 6 min, it would be delivered to me. You forgot to bring it to me. So I called to the store. GM said they would take my meal out and reimburse me for all trouble. They brought the food out. I had less than 5min to eat and get back to work... I was late. Really. I've gone to the same place a few times without problems, but man... if you want to do something, remember and follow through. The reason I give them even 3 stars is because the food is good, in my opinion, and they are usually on the ball.

Update: just got a baconator, but where is the bacon?? 4 thin, small strips, and that's it! This place has gone downhill — fast! I usually have good experiences here, but they went ahead and did. This is the second time they have done this, where they fill the cup almost completely with ice.

I really want to like Wendy. I always go back, but I couldn't count the amount of time I had hair in my food. I couldn't count on my hands and feet, how often specifically this place. I have short brown hair, so if I find super long either black or red hair I know it doesn't mean. If you try to get a Wendy's going somewhere else for your sake and your appetite. Anyway, Wendys will never have again.

Very sad that Wendys has chosen so many locations to not open the inside. We are all going out everyday and doing our job. I find it sad that they choose to have customers set in a drive thru line rather than be able to have a decent lunch break inside. I wonder if it's just cheaper for them to do it this way or if they are using covid an excuse not to go back to regular business as others have. I used to adore them but now I avoid them. I do thank them for giving me the gumption to make a dang good Bacon Cheeseburger and Handcut Fries in my own Kitchen. It also saves me a lot of money.