Potbelly - side

Great customer service! Joshua is very courteous and professional. He and the rest of the team provided fast and easy food buying experience. And even though they were super busy from the rush of people that went to see the Christmas Tree Lighting, Joshua always had a smile and was kind. The food was delicious by the way, definitely recommend the Chicken Club with the Brocolli Cheddar Soup. Will be back again.

It would be good, attention to Spanish speaking... however... we survive with street English.

Kid-friendliness: Unfortunately, they only had 1 high chair. During my visit it was being used, so we had to just use a regular chair. Not ideal, but no big deal overall.

I ordered my food ahead to pick up at 12:30 PM. This was placed at 12:06. When I arrived a little after my pick-up time I saw that the monitor showed that my food was on the shelf. It was not so I notified the staff and was assured that it was still being worked on. Fifteen minutes later I asked what is going on and it turns out they had not yet made it or someone else took it. I was here during my work lunch and ended up leaving at 12:55 with no sandwich. I understand it was busy but if the customer is letting you know there is an issue they should not brush you off. I also do not care for the generic response this store gives every bad review. Just letting you all know how my experience was.

Former Google business advertiser. Currently Google Tour Guide. Customer Service was great by your team member Jah. She made everyone feel very welcomed.