Albright Hussey - Shropshire

Came here for a 70th birthday party. Parking good, reception people happy, helpful and friendly! Great welcome over 100 of us. Bar people diligent, hard working and attentive all throughout the event. Atmosphere brilliant decor cosy but not dated and kept well. Food served by speedy people and well cooked and presented. The plates were HOT!!! Well done chef gold stars. The whole place was CLEAN and toilets spotless!! As hard as I looked I could find nothing to say even a query to and I know hotels. Thank you all so much for a really smashing visit. The lass on reception when we left took our thanks and beamed with pride. A credit to your hotel as all your people were. Even the black swans were proud to be living here!! Brilliant keep up the great work.

I attended a fashion show and lunch event with friends this week. The venue and food were good. However, as I was driving I decided to order a bottle of Nosecco, de alcoholised wine to share with my fellow drivers on my table, to compliment the non drivers bottles of the ‘real thing‘! I was astounded to discover I was charged £22.50 for this bottle, the same price as a bottle of the hotel’s house wine! To put this in perspective, a bottle of Nosecco in the supermarkets currently retails at between £3 and £4.00 a bottle! On querying this huge mark up with the barman, assuming he had mistakenly over charged me, I was assured this was the correct price! I do understand there does have to be a corkage fee but £18.50? How can you possibly justify this Albright Hussey? Shame on you !

This venue is absolutely wonderful for a bespoke weddingThe patrons could not have done anymore to make my stepdaughter’s wedding perfect From the moment that we arrived everything was in place from pleasant helpful staff a fantastic meal and a perfectly set out dining room The outside area dedicated to the exchanging of one’s vows is so peaceful and well set out It was obvious that my stepdaughter’s mum had worked extremely hard with the patrons to ensure that this was a perfect day for both bride and groom So thank you to all off the staff and “mum” for making this a perfect day This venue is highly recommended Ps we did stay overnight on a b and b basis. Again the room was clean, tidy and had everything that we required and also highly recommended

From the time we arrived to the time we left this evening was Fantastic. We had visited before on several occasions and have never been disappointed. MALCOLM Maitre de) was his usual friendly and welcoming self. Prosecco and Canapés to start where plentiful and delicious. The main 5 course meal was EXCEPTIONAL. The Young Chef 21 yrs) and his small team turned out a Spectacular feast. They are a very talented team. The Front of house staff where very attentive and professional. The drinks and Wine list is extensive and NOT overpriced. The DJ with his Disco was Great and played some classic tunes. The Fireworks at midnight were BRILLIANT. The Family that run this historic building are very friendly and were there on the night to celebrate are good people, who treat their Staff with Respect and Dignity. A couple of Waitresses even sat with the family on their table and had a drink and even a dance on the dance floor. It's obvious to me that this family care for and really appreciate the Staff. The staff in turn are a credit to them. These are the types of local businesses that we all should be supporting at this difficult time. We will certainly be re visiting for Valentines etc. To those of you that cancelled. You lot really missed a treat. Myself and my wife know alot about hospitality as I was a Chef and my Wife worked front of house for 15 yrs dealing with the Royal family and VVIP's. All of this for only £109 per head. EXCELLENT VALUE.

We have been to this restaurant many times and it’s always been a treat which is why I suggested it for Father’s Day Sunday lunch. Again we have had several Father’s Day lunches there and they have been a nice treat. The moat restaurant and surrounding gardens have got lots of character and charm. When we walked through the restaurant entrance door we were met by a man who I can only describe as a casually resident or the hotel handy man ? It turned out to be the restaurant manager who took us to our table. All staff were pleasant but half them were dressed in casual clothes something you would expect when having a pub meal not a 4 star hotel ? We knew we had to carve our roast ourselves and they left us a leaflet on how to do it ! Starters were not an option and desert was trifle. We did have coffees but by the time the milk came the coffee was cold. If this is the demise of COVID it’s a great shame. What happened to being greeted professionally, having a pre lunch drink in the bar whilst looking through the menu then being escorted to your table and then your order taken and later served to you ? Or am I getting old. We have had several meals out since relaxation of COVID restrictions and serving staff have worn masks and served us individually. Cost of our lunch was very reasonable and I’m sure we would have paid twice the price to go back to the old way of service. If this is the way forward for this 4 star hotel restaurant it’s a shame