Sprzężenie zwrotne
Przekaż informację zwrotnąWe had a table booked for 6:30pm sunday 13th September for a 60th birthday meal. When we arrived we were left standing around for 10 minutes to be greeted so we wasnt off to a great start. In the end we ended up walking up the steps to see if anyone was around. There was no one at the bar but eventually saw a lady (rachel) handing out food we drew her attention and was met with a rude reply which was full of attitude im on my own not what you expect from a member of staff. When she came over to seat us she was again very rude and abrupt. She came across as somebody who didnt enjoy their job or want to be there. We had our drink and food order taken. The food took 45 minutes to come out which seemed a long time considering there was only 3 tables in the pub. The food was good and was enjoyable but we could not justify the price of the steak considering the childs meal was actually a bigger portion then the adult and the plate came very bare. We didnt recieve any table check until after we had finished our meal so it was pointless to even ask. It was only at this point we was asked if we wanted any other drinks as she was taking the glasses from our table. Overall we left feeling disappointed and felt the 60th birthday meal and been ruined but enjoyed the food. It is clear that additional training is needed to be provided to staff. Its a shame that we had this experience as previously we have enjoyed eating here and have visited a few of the other connecting pubs. Unfortunately this experience has put us off eating here and visiting the other connecting pubs
Lovely food, friendly staff, and covid safety measures in place ?
My new favourite place to eat. been twice in the last 2 weeks and the food, presentation and customer service was all first class. highly recommended
We’ve just visited as a family to celebrate our wedding anniversary. The food was amazing, really large portions. The staff are friendly and attentive. Everywhere was clean and following covid gov guidelines perfectly. This was the first time we’ve been, but we can’t wait to book again. Highly recommend.
Just had a wonderful meal here, never been before but will definitely return. Fabulous food and really nice staff.