Subway - Sherbrooke

I have been visiting the Rockforest Subway for over 20 years, and it has never been this dirty! There was a thick layer of dust on the vegetable display, and the counters were filthy. One of the employees was moving at a snail’s pace; it was clear she didn’t want to be there. It took her 20 minutes to prepare two identical 12-inch sandwiches for me, and they didn't even go in the oven! Subway has been cutting corners for a while, and I understand why! This experience was very disappointing.

The restaurant was not clean, and the service was nonexistent. Additionally, discussing personal digestive issues in front of customers is unnecessary and inappropriate.

I had the flat brotsteak with an extra portion of speck, and it was excellent compared to others I've tried. My only complaint is that the sub wasn't hot, but it was still tasty overall.

The parking may be limited, but it's still quite adequate for a Subway location. I've never encountered any issues so far.

I’m giving this restaurant one star for the behavior of the employees. When I picked up my online order, the staff member who served me was speaking in French to his coworkers. He then handed me my order in a plastic bag, but I was disappointed to see that his hand was wet, and there was water in my bag. It felt gross, and I couldn't help but worry about whether he had just come from the restroom before touching my bag. I was really disheartened by this experience, and it made me feel uneasy about eating my sandwich, especially with the mystery of the water situation. Moving forward, I will make sure to choose a different Subway location.