Ben Florentine - Sherbrooke

A rather atrocious experience in terms of service! no welcome, it took us 30 minutes before we got our drinks, including a latte that literally tasted like filter coffee with a little milk. Then we received our plates 25 minutes later so it had been almost 1 hour since we were there. When our fruit arrived, it was hot and our potatoes were lukewarm, so they clearly stayed too long on the pass. However, at the A1 kitchen level our plates were well presented. The waitress never came back to see us to see if everything was to our liking, we had to go get her to receive our bills, we told her of our dissatisfaction and we got an OK and she left without clearing our table the whole thing lasted 1:30 which is relatively long for a lunch restaurant.

Horrible takeout order. Reduced portion compared to that in the dining room. No fruit and no baked beans yet well described in the menu. Yet I paid the same price as in the dining room for half a meal. Bacon quality very questionable having been in the dining room they would have returned with it. I feel like I have been a trash can to pass on old food. Never use take-out service. Completely different room experience... too bad

Extremely disappointed lunch. Waiting 1 hour to receive unclompletées and cold plates. Cook speaks unpleasantly too loudly shouting the mistakes of his colleagues. Service nice, but very infrequent. August 7, 2023. Blatant lack of competent personnel. Manager clearly not in his business.(First time I have to write a negative review)

Very busy restaurant. The wait was long (diver absent so a little late for orders) but the service was impeccable (Nathalie came to see us often to fill our coffees). When our plates arrived the food was delicious. Prices were reasonable. I recommend this restaurant.

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