Dunkin' - Shelton

Food cold, friends of workers at cash register distracting employees and disrupting business, and high school employees stealing food and giving to friends behind managements back.

Shame on this place for making their employees work alone. They need to fix their staffing issues. The poor lady was very overwhelmed taking on both drive-through and front area orders. She was very professional upon the matter but extremely upset. This isn’t the first time I’ve seen this happen here.

I ordered a coffee with almond milk but, when I received my order I noticed it was much lighter than usual and asked if they used almond milk to which I got “I didn’t make it” but the person who made it was right behind the lady at the window. They refused to remake it, now I can’t drink my 6 dollar coffee.

If you want your order to be wrong 9/10 times, go to this Dunkin’.

I go to this dunkin almost everyday. I was told my whole order was complete and even left a tip. I left and realized I was missing 3 items. I went back and they told me they were were out and that’s why they didn’t give it to me. I got two other things and a 3 dollar refund but i should have been told initially. I got home and my sandwich looked like this. Very upset I go to this dunkin atleast twice a week and leave a tip everytime. I work in customer service and understand but this is really just ridiculous. Wont be back