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Przekaż informację zwrotnąXmas meal for our group ,very slow service ,an hour from sitting down to getting food.starter was poor , pomdero,consisted of hard garlic bread slices with chopped tomatoes on top ,no seasoning,no dressing,and consequently no flavour.main course steak very good. desert good but not enough of it.expensive food with poor service and I was expecting better for price ,I don't mind paying more for outstanding food but this wasn't .service charge extortionate so I decided not to pay it and I felt the long wait did not justify paying any tip .the company however was lovely thankfully.
I read the reviews before before going to this place, they seemed okay so we managed to get a last minute table. The wait was eternal, waited to get drinks, then waited even longer to order the food, then a really long wait for the food to arrive only for some of it to be missing?? So we waited even longer for the rest of it to arrive, meanwhile it 's going cold. (To be fair they were really busy but this place isn 't cheap so I expected way better from them) I myself ordered the risotto, it arrived with a fully intact prawn stuck right in the middle of it, the prawn was whole with the dorsal tract still in there...it took so long for the food to come so why not just spend a few minutes extra just sorting that out, it really put me off! The risotto wasn 't great, just okay given that the restaurant looks so fantastic, I was disappointed that the food was just okay . In summary, four of us ordered and all of us thought the meal was just okay . Finally, trying to catch the eye of a waiter or waitress was really hard given that they were so busy but again, I don 't go for a meal to spend my night endlessly trying to catch someone 's eye as they dart around. Service charge is included in the meal as mandatory which is fine and I always tip but it 's annoying when the experience wasn 't a great one and the tip can 't reflect that. it really was not value for money and I 'd go as far as to say overpriced.
Food and service were great however check your bill before paying! Service charge was outrageous. We always tip and would have done generously. We paid the bill and spotted the £53 service charge afterwards. I have emailed as I felt the attitude of staff on the night wasn’t acceptable and left me feeling embarrassed asking for a refund. I have been offered a voucher for £50 which won’t go far with the prices in there. I was then told to go in and they would refund me but I don’t live nearby. I can’t understand why it cannot be paid back to the card I paid my deposit on.
Food was very average, my meal was just ok! My wife’s Lasagna was terrible, she never complains about meals but she couldn’t eat hers. The service was ok at best, would not recommend plenty better Italian restaurants in Sheffield.
Very accommodating to the child in my party. Friendly staff. Had the vegetarian options beautifully cooked veg and pasta. Extremely tasty with good flavours and excellently cooked. Will definitely come again
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