Jade House - Sheffield

Sunday 17th June ordered our usual..but the 2 main courses Crispy Shredded Chilli Beef and Special Egg Foo Yung tasted of plastic. As it was late and we get up early we let them know Monday. No chance of a call back till Wednesday, so ok. No call back Wednesday, so hubby called them just before 8pm about our complaint. They said they had tried to call us but no voicemail on land or mobile. Speaking to them Wednesday it is our fault we did not complain the day we received it. But it was... Hey darling did u enjoy your Chinese last night? I didn't it tasted of plastic. Husband: oh really!! No I didn't my tasted plasticky too! So no apology, which would have been nice, and yes we have binned their menu. Atrocious customer service. Summary: I think they pre-cooked and stored in plastic containers then heated up. Disgusting!!

The food at this restaurant is consistently excellent and the delivery is always fast. I highly recommend trying the Peking chicken and crispy beef, both dishes are amazing.

Have ordered from this takeaway a few times and the food is always hot, tasty and plentiful. However, i ordered a Thai green curry tonight and it was NOTHING AT ALL like a green curry and I've had many. For a start the sauce was brown, it was also extremely hot. My partner ordered Thai chilli chicken and it seemed to be the same dish as mine!

We thoroughly enjoyed our meal at this restaurant. The salt and pepper chicken wings were delicious, and the chicken foo yung was very flavorful. The special fried rice was packed with meat, though it could have used a few more king prawns. The curry sauce had a nice kick to it, without being too spicy.

Weve had food from Jade House numerous times. Its always hot, tasty with decent size portions and fast delivery. Would recommend.