Bills - Sheffield

The ambience at this restaurant is lovely and the food is delicious, but we found it to be a bit on the pricey side. We paid £46 for a sandwich, fries, vegan curry, two soft drinks, and a dessert that we split.

We arrived early and were seated promptly at a nice and clean restaurant with friendly staff. Despite it not being very busy, we had to wait almost 25 minutes to place our order, which was frustrating. Our drinks arrived first and were finished before our food arrived (which took 35 minutes to be served). The eggs Benedict was delicious and the full English breakfast was decent, although the sausage seemed pale on the outside. The fried eggs were perfectly cooked. It was disappointing to have to wait so long, even when requesting the bill. I had my debit card ready, but the bill arrived before someone had to wait to use the card machine.

I would like to advise the commission to avoid ordering the drink that is meant to be eaten at this restaurant. The food was extremely disappointing, despite visiting many times before, I do not plan on returning.

I was so excited to eat here after reading good reviews about the chain in coeliac groups; it is still so hard to eat with the family when they have an intolerance towards gluten. the restaurant was not particularly busy when we arrived at 11:40...but immediately our server told us that they were unaffected, not my problem. our party of 4 plus a little was shown on a table and given menus; I had to ask for the gluten-free menu. our soaked order was removed and delivered in time, at which time we ordered our meal. at a visit to the bathroom I asked our server when we could expect our eating as we had waited so long (after the submission that a few other tables had come after us and had been served her eating) she said she would hunt it up. After we had to wait 15 minutes, we realized that the tables had finished their food and paid their bills and went. at this point I went back to talk to our server and told her that I was in half understood to pay and go for our drinks only. our server told me again that they were understaffed and that we were really a big party! They also promised that I had exaggerated the time we had expected, and that "no other came after us into the restaurant"! at this place appeared another server behind me with our eating and I was told by our server's next note, 'they eat is now here, do they want it or not? when I came back to the table, we received Hiumi-Fries with chili and honey dressing I had expressly said no chili, because this is another thing that I cannot tolerate, we did not get any inherited, a part of the chips or the dives we ordered; my daughter informed a member of the staff. the food we received was not hot and altogether underwhelming; the only hot product received the replacement Saaloumiries. it was clear when we ate it that our server talked to the manager and when I received the bill, there was a significant discount plus a 12.5% opt service charge when the server took the payment, she did not ask if I wanted to pay the service fee! in this phase I was too angry and annoyed to bear another confrontation. the bill was paid at 13:12. on the way I thanked the manager for the reduction and said it was appreciated; but do they not understand why he did not come to conversation with us, the customers, about our experience? I'm sorry, bills, you have to do much better than that to get a recommendation from me. Perhaps a better personal training would be a good start. nb they have two reviews because they have a significant discount, but that is the only reason

Very slow service. Brought wrong food, food Luke warm, would not recommend and expensive for what it was. Won’t be going back.