Firehouse Subs Shawnee Village Plaza

I remember having much more meat on my Cheddar-Bresket sandwich, everything I got was bread it seems. when I spoke to the manager, he did nothing to help.

When I ordered a gluten-free roll, the cashier asked if it was an allergy, which it was. And the staff communicated down the line that an allergy order was coming up. I really appreciate them taking care in ensuring that everyone knew to take the necessary precautions.

Had an online order for the first time, so I wasn't sure where to pick up my food and didn't know that she had the food behind the counter I had no problem with. When I did not notice in anyone that I was even in the door, no one was behind the counter where they were preparing the food, so I went to the register (the only person there) to ask the girl there when my order was ready because I did not know where to pick it up again it was my first phone over order. Well, the girl in the register asked another girl when my order was ready, and I went to the end of the counter and took it up. The girl behind the counter that gave me my order told me not to disturb people in the register and get someone near the food counter to give me next time my order. I told her when I came in, nobody was there, and she rolled her eyes on me and left. Extremely rude. If I had asked the same question again and again and again told the same answer, I can understand the frustration and even the immity towards me. But I didn't know, because that was my first online order. And openly, the whole place was empty except that a person fills a drink. So I'm not sure what the big thing was to answer a simple question, and to give my food over nice and respectful because it wasn't like they had a few guests to start you.

Came in for lunch today at 12:30. The staff on duty was very friendly, made my sandwich quickly and accurately to order. This shift was ran very well by management and Jonathan did a great job keeping the lobby clean! Go Jonathan!

Very good sandwiches, but only does not seem like enough meat for all the bread. I think the next time I get the little and double meat.