Subway - Severn

I went in the other day and my experience was pretty good. the staff was nice, they greeted me at the door and was very respectful. As far as the food they have a short selection of different breads. I would love to have the multigrain or honey oat but have yet to see them in the store. The best thing in this store in my opinion are the oatmeal raisin cookies. They are made perfect everyday the perfect combination of soft and crunchy and I make it my mission to stop by on my way to work. All in all I would eat here again just be mindful of which breads you like before coming!Parking: The parking is okay they have about 20-40 spots that aren’t really crowded when I go and that’s usually at peak times or during rush hours

Just showed up here at 9:10.Place doesn’t close till 9:30pm.They refused to take orders.Oh well. Guess they are doing so well they don’t need customers.I won’t come here again.

I called the Severn MD location to ask if they took EBT. I get there, have my subs made..get to the reg to ring up and I'm told they don't take ebt. I let the ladies know that I called about 45 mins prior to my visit and was told something different. Then of course they all stared at me like a deer in headlights. I walked 20 mins there, crossed a major rd..all with a baby in a stroller. I suggested that everyone knows the rules of the store before answering questions, or ask someone else if not sure. Days later and I'm still salty lol.

9/7/2023 I came here for a sub I needed to split my transaction so I asked the Middle Eastern man if he could split the transactions he shook his head and told me no because apparently he didn’t know how this was around 4:30 PM, so today I go back in 9/8/2023 and there was a young Middle Eastern girl, who didn’t greet me or acknowledge me at all. I waited almost 30 seconds for her to finish texting on her phone and having a conversation with the other girl that was in the back after she finished texting, she didn’t wash her hands before putting gloves on at all. The dining room had trash and crumbs and clothes all on the floor and the tables. This 100% falls on management.

I recently had an incredibly disappointing experience at a Subway restaurant location that has left me with no choice but to warn others to steer clear. The service was truly terrible, to say the least.My ordeal began when I asked for spinach to be added to my sandwich. To my astonishment, the lady behind the counter literally took two measly leaves of spinach and placed them onto my sandwich. I politely asked for more, hoping that it was just a mistake. However, she nonchalantly added two more leaves, as if it was a favor she reluctantly granted. It was a bafflingly inadequate amount of spinach that left my sandwich feeling lackluster and unappetizing.At that point, I should have simply walked out and found another place to grab a bite to eat. The lack of care and effort put into creating a simple sandwich was disheartening. I'm unsure if this experience was a result of poor management or an individual server with a lack of attention to customer satisfaction.Regardless, I have made the decision never to return to this Subway location again. The disappointing service and lackluster sandwich have left a lasting impression, and I don't want others to endure the same disappointing experience.