Applebee's Grill - Seminole

Our waitress, Mackenzie, was fantastic! She was cheerful and very patient. Even though it was a slow Monday, she remained attentive and friendly. Her cheerful demeanor truly improved my dining experience.

This restaurant is a fun spot with fantastic cocktails! However, be aware that the portion sizes may be smaller than they appear - for example, the chicken tenders on my bed of noodles were much smaller than expected. The food was still tasty, but the drinks were definitely the highlight. The service was lacking, but I still left a tip out of courtesy.

I was not feeling well, so I decided to order the chicken Alfredo from this restaurant. Despite my order being on the road for 30 minutes, the perfectly cooked and delicious chicken was just what I needed to feel better. Sometimes ordering delivery can be a gamble and expensive, but it was definitely worth it tonight.

I attempted to make an online order. The website told me there was an error with my billing address or zip code. I fixed it and tried again. After a few times, I tried a different card all together same issue. I decided then to pay at the restaurant. It went through smoothly.I logged on to the credit cards I had tried and I had 8 pending transactions to my surprise considering the red error I received. I called the location and asked to speak to someone about my concern. Alison patched me to a manager who told me her name was Melanie. I began explaining these 8 pending transactions and suddenly the automated message began playing. Several seconds later, she says oh Hello . I was floored, this lady has time to play games as opposed to hearing a viable concern from a customer. I will never order from this location again. It 's unfortunate the ignorance people subject others to, and a paying customer no less. I think there may be a slew of other online orders that do not occur or similarly have multiple pending transactions like my experience. Melanie, I hope someone discusses your extreme lack of customer service, lack of professionalism, and blatant disregard for the companies integrity. Rude and disrespectful behavior such as your 's should never be tolerated. Melanie you are an arrogant individual and in my many orders from this location I never received such poor service. All the young ladies who have prepared and brought our meals to carside to go were friendly, professional, and accommodating you on the hand are dispicable.

Went here last night for dinner and it was good. First time going to this location since moving and we loved it. Service was amazing!